The user guide indicates that
"The user guide indicates that you can change the volume with holding the "buttons," but it doesn't really work. The sound also cuts in and out shifting between ears sometimes which isn't a pleasant experience. When the earpods are in the case, they also sometimes don't disconnect from the last device as they are supposed to, draining the battery and also just causing confusion with what is connected to my phone audio. I also lay on my side for some gym activities and they will pause the music when they touch the floor. Overall, I don't think these are the headphones for me. On the positive side, they don't fall out. I definitely prefer cheap wired bluetooth headphones to these unfortunately."
