Skullcandy Speakers Warranty

Skullcandy provides a 1-year limited warranty against manufacturing defects on all portable speaker products. The 1 year warranty starts at the date of the original purchase and the manufacturing defects are determined at the sole discretion of Skullcandy.


Manufacturing Defects: Our warranty covers manufacturing defects for all Skullcandy portable speaker products for 1 year after purchase. For example, if your speakers broke for no good reason then it may be a manufacturer defect. Product failures caused by user error, such as abuse, are not covered under this policy.


Warranty Claims: If you believe your speakers have a manufacturing defect, please contact customerservice@skullcandy.com or 1-888-MY-SKULL (697-5855). Our agents will verify the defect is a manufacturing defect and then help you through the warranty process. This process requires that you register your product. You’ll need to provide us with a couple pieces of information to register your product.


Name (First and last)
Email address
Product serial number
Product SKU#
Purchase Date (Proof of purchase is required. The location of your purchase, date of your purchase, and purchase price must all be visible)
Phone Number
Shipping Address
Send your product to us for processing.
Attention Speaker Warranty
1441 Ute Blvd. Suite 250
Park City UT, 84098


*If your package is not addressed properly, it will be rejected and returned to you.
After receipt we’ll test the product and either send you a new or refurbished replacement product or email you a coupon code that can be used toward any of our Skullcandy Audio products. Please allow 4-6 weeks for your warranty to be processed.